Car accidents can be distressing or even traumatic.
You may find these points help you to ensure you get the information you need, while reducing stress to a minimum.
- Make yourself and your family safe
- Remain calm and polite
- Take names and addresses of each party involved and any witnesses
- If you can, take photos of the scene
- If any one is injured, you must report it to the police (Dial 999)
- Report the accident to us (within 24 hours) even if you don’t want to claim
- Don’t worry - our trained advisors will guide you through the process
- Pass to us unanswered any correspondence received from any other party